Facing a product key error in MS Office 365? Here’s a fix!!

Microsoft Office is being used for a long time and we use this software almost every day in our professional lives. It has some unique products which help us a lot such as Excel, PowerPoint, Word, and Access etc.  Method to install the Office is quite simple, just need to download the setup from the internet and run, or you can download by using this link office.com/myaccount.

office 365

Sometimes, Activation Wizard appears with the error message and Office is unable to install.  The error message would be: This product cannot be activated because the product key is not valid

How to validate the Office Setup Product Key?

  • Save your files and close all the running apps
  • Log in to Microsoft account and check Services and Subscriptions
  • Choose Install Office in Office 365 subscription
  • In PC/Mac installs used, now select Deactivate
    • Sign in your Microsoft account
    • Go to Devices, choose the device where Office 365 to be deactivated
    • Now, choose Sign out of Office in order to deactivate Office 365 on the device
  • Go to Windows, right-click Start Button on the left- hand side in the taskbar
  • Select File Explorer
  • Now, in file explorer, click on View menu, choose hidden items
  • In the file, navigate to C:/ProgramData/Microsoft/Office/Heartbeat, and then remove HeartbeatCache
  • Now sign in your Microsoft account when you get a prompt
  • You can use your Microsoft Office.

For more queries and concerns on how to validate a product key or how to download Office using this Office.com/setup you can call the customer support number, they will assist you diligently.

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