February 27, 2018

Microsoft HUP (Home User Program) – office.com/setup

What is Microsoft HUP?

Microsoft Home User Program ( Microsoft HUP ) is a software assurance benefit that can be accessed by the company’s volume licensing customers. With this program, the customers can enjoy active software assurance coverage on their office apps. Employees using this software assurance covered volume license can also avail it on their personal device during the tenure of their job at the particular organization.

How to buy and install through Microsoft HUP?

Before you proceed to buy and install the Office via Microsoft HUP, there are a number of key checks to be done. These are:

  • You must have a valid work email address
  • A 10-digit program code given by your benefit admin
  • A valid HUP product key for activating Office after installation

Purchase and installation steps-

If you want to purchase and then install the Microsoft Office through HUP benefit program then follow these instructions:

  1. Visit microsofthup.com
  2. Provide your work email address and later on, choose your country
  3. Enter the 10-digit program code (if prompted) given to you by the benefit administrator
  4. You will now receive an email from Microsoft HUP at your registered email address
  5. Open that email and choose the Confirm Your Account button
  6. You will be redirected to a web page where you can see the list of Office products you are eligible to purchase
  7. You can choose from:
    1. Office Professional Plus for PC
    2. Office Home and Business 2016 for Mac, or both
    3. Project Professional 2016 and Visio Professional 2016 (PC versions only)
  8. Choose the Office products you want to purchase and then click Add to Cart
  9. After adding them to the cart, go to the cart and choose Checkout to proceed further
  10. On the Billing Information page, provide your billing and payment details and then choose Confirm your order
  11. Complete the purchase by making the payment through one of the available modes
  12. Now, go through the terms and conditions select the checkbox in front of it to continue
  13. Hit Next
  14. A pop-up window will appear where you can send an email to your personal email address
  15. This email will contain a link to install the Microsoft Office on your personal or home device
  16. So, simply provide your personal email address and hit Send
  17. At the last “Thank you” page, you can see the Office products you have just purchased along with their product keys and install buttons
  18. Make a note of your product keys and send to your personal email address
    1. Keep the product keys secure with you

How to install the Microsoft Office Setup purchased via HUP program?

Turn on the computer system on which you want to install the Microsoft Office(office.com/setup). Now login to the email ID you have sent an email to. Search for that email and locate the HUP product key you have emailed and click the Install button. Once done, follow the below-mentioned steps for further processing:

Installation on a PC :

  1. Depending on the browser you are using, go to the install pop-up that appears
  2. Now, do any of the following:
    1. Run- Microsoft Internet Explorer
    2. Setup- Google Chrome
    3. Save File- Mozilla Firefox
  3. This will begin the Office installation process
  4. When the installation finishes, you will see a message
    1. “You’re all set! Office is installed now”
  5. You will now see a video that will take a tour of the Office programs
  6. Open any of the Office application like Excel, PowerPoint or Word
  7. In the Sign In to set up Office window, choose “I don’t want to sign in or create an account”
    1. You can find this link at the bottom of the window
  8. Provide the product in the Enter your product key section
    1. If you are unable to find the HUP product key, you can check for the same latter on this page
  9. Read the License Terms and Conditions and hit Accept and Start Word to continue
  10. In the Microsoft Office Activation Wizard, follow the on-screen instructions to complete the activation

Installation on a Mac :

  1. Once you see the page with message “Let’s get started page”
  2. Click Next
  3. Sign in to your Microsoft account by providing your registered email ID and password
  4. If you don’t have a Microsoft account, choose “Create a new Microsoft account” to create a new one
    1. Don’t forget this email address as it is now associated with your copy of Office
    2. This email address will be required whenever you have to sign in to the My Office Account page for installation or re-installation of the Office on your Mac
  5. Choose your country or region and the language on the Confirm your settings page
  6. Hit Confirm
  7. Choose the Install button for your Office product for Mac
  8. Once the download completes, go to Finder and open Downloads
  9. Double-click Microsoft_Office_2016_Installer.pkg (the name might be different slightly)
    1. If you find an error while opening this Microsoft_Office_2016_Installer.pkg as it is from any unauthorized source or developer, wait for 10 seconds. Now double-click the installer package again.
  10. On the Installation screen, choose “Continue” to start the installation process
  11. Now, go through the Software License Agreement and hit Continue
  12. Choose Agree if you agree to the terms of the software license agreement
  13. Check the disk space requirements
  14. Click Install
  15. Provide your Mac login password, if asked
  16. Now, click Install Software
  17. This will begin the installation
  18. Wait till the process finishes and hit close, afterward
  19. For any reason, if the installation fails, contact Microsoft Office customer support number
  20. Next comes the activation of the Office
  21. To activate, click the Launchpad icon in the Dock to view all of your applications
  22. Hit the Microsoft Word icon among those
  23. In the what’s new window, click Get Started to begin activation process
  24. Wait till the process finishes

How to Redeem Microsoft HUP (Home User Program) Product Key?

If you have purchased Microsoft Office through the company’s employer HUP benefit program follow the below mentioned steps to redeem the product key:

  1. Visit microsofthup.com
  2. Hit the Order History link available in the upper right-hand corner of the page
  3. Now, provide the work email address that you have used during the purchase of MS Office. By doing this, you will receive an email to your registered email ID. This email will contain a link to your order history
  4. Login your email ID and search for that email
  5. In the email, click the link to access your order history
  6. Choose your order number from the Order History web page
  7. You can now see the product key under Microsoft Office Product Key on the Order Details web page