If you are dealing in importing goods to Canada, it makes sense to seek help from professionals, so that the process is as smooth as possible. There are numerous customs brokers out there, who don’t merely handle the documentation involved, but can offer guidance and assistance on all relevant aspects, including the shipping process. Services like Clearit customs consulting have been around for the longest time, and in this post, we are decoding all you must know before selecting a customs broker.

Ask the right questions

Once you have sorted a couple of customs brokers you like, the next obvious step is to ask questions and interview them. Start by asking them about their expertise. For instance, do they have background knowledge of the goods being imported? What steps are taken to minimize penalties and maximize on the compliance process? How will the customs broker handle your order? Do they assign one person to check everything? Since we are talking about Canada, is the customs broker a member of CBSB?

Know their approach

Let’s get real here – the role of customs brokers is also to keep an eye on how the laws, rules, regulations related to importing in Canada works, but they are also expected to have complete understanding of global trade and changes in the field. They should be able to help you in reducing the possible hassles that may crop up during the process.

Reviews can help

With most services, you can always go around and ask the company for references, but that’s not the case with customs brokers. They have confidentiality agreements to honor, and they may not have the scope to offer client details for prospective clients. Nevertheless, you can always go around and check for reviews online. Ask them in particular about the range of goods they deal in and if they have worked with clients with similar importing needs as yours.

Check the agreement

The agreement with the customs broker with all the terms & conditions must be reviewed and discussed in detail. This just ensures that the process remains fair and simple, and there is no scope for future disputes. Ask them about record keeping, documentation, and how they adhere to the process, and as a new client, you have every right to know what is happening with your imports.

Think of the customs broker as your partner for the future and select one you can rely on.