No matter, what business you are running, it is important to have an organised customer care team. Customers prefer companies with good and reliable customer care. Customers are important for your business. Therefore, there is every need for you to provide them with good customer care support.

Amazon as a leading tech company has a huge customer support team. The company has different customer support teams for all the services it offers. The best thing about Amazon customer service is that they are 24/7 available. This gives you the chance to contact them at any given time you want or need.

Other than a phone and email support, they also offer support over live chat. In case, you don’t know how to access Amazon customer service over live chat, then you are in the right place. In this post, we will give you all the details you need.

How to access Amazon customer service over live chat?

The live chat option is a newly added medium to contact Amazon customer service. Many of you may not know how to use it. To help you out, we have laid down the steps below.

Here you go with the details:

1. You need to first log in to your Amazon account online and then scroll to the bottom of the page. Under the heading Let Us Help You, click on the option Help.
2. You will be taken to a new page where you need to click on the option Need More Help under the heading Browse Help Topics.
3. Now click the option Contact Us from the given menu on your right.
4. You will be redirected to a new page where you need to select the area of your concern from the drop-down menu.
5. Click on the drop-down bar under the heading Tell Us More.
6. Now click the button that is showing with the word Chat. This will start a conversation with a real customer executive.

If you think live chat is too much for you, then you can simply give them a call on Amazon number. You can find their contact details on the Help page of the Amazon website. The contact number may differ based on the country you are in.

Amazon Live Chat allows you to directly talk to one of their customer care executives. It is just like talking to them over the phone.